Charge Entry
The charge entry staff use the encounter form to enter information about the services and procedures performed, as well as
Back-End Medical Billing
Medical billers frequently communicate with physicians to clarify diagnoses or gather additional information about patient encounters. Billers need to understand
Checkout
During checkout, front-end staff may schedule follow-up appointments if needed and ensure that the provider has completed the encounter form.
Encounter Form Generation
An encounter form, also known as a superbill or fee ticket, is created for each patient visit. This form, which
Point of Service Collections
Once benefit information is determined during eligibility verification, staff are informed of the patient's financial responsibility. This enables the biller
Insurance Eligibility Verification
To receive payment for services, front-office staff must verify if the patient's health plan covers the services. This can be